Utility Service Program
The City of Greenville has partnered with Service Line Warranties of America (SLWA) to educate residents about their service line responsibilities and offer protection to residents for the water and sewer service lines that connect their homes to the utility systems. The coverage is voluntary and available at affordable monthly prices.
Many residents do not know that damage to the service lines on their property is their responsibility to repair. In the event of a service line repair emergency, the resident is responsible for scheduling the repair and covering the associated cost. As Greenville homes age along with the infrastructure serving them, SLWA repair plans provide residents with an optional solution so they can be prepared for this type of unexpected repair.
The Service Line Warranty Program protects against repairs needed to pipes on homeowners’ property that connect to the municipal systems. Repairs to these pipes are not covered by Name, and a basic homeowners insurance policy usually doesn’t cover normal wear-and-tear to these pipes. If a program customer’s service line needs to be repaired, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed and insured contractor familiar with local code. There are no service fees or deductibles, and the repair is guaranteed for one year.
This program is voluntary for homeowners, provided at no cost to the City of Greenville and no public funds are used to promote or administer the program.
“Our service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors who will do the best possible job,” said Tom Rusin, CEO of SLWA parent HomeServe North America. “We’re pleased to be partnering with the City of Greenville and look forward to the opportunity to provide local homeowners with the assistance they need when faced with a home repair emergency.”
For questions about this service, or to enroll, contact SLWA at 866-922-9006 or visit www.slwofa.com.
About Service Line Warranties of America
Service Line Warranties of America (SLWA) is part of HomeServe North America (HomeServe), a leading provider of home repair solutions serving nearly 5 million customers across the US and Canada. Founded in 2003, SLWA is the trusted source of utility line protection programs. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 1,300 leading city, municipal and utility partners.